Questions
Frequently Asked Questions
Grouped by topic. If your question isn’t here, use the Contact Page.
Getting started
Do I Need Anything Before I Sign Up?
Just an email you can verify. You’ll add business details during registration.
How Long Does Setup Take?
Around five minutes for the basics. Services, team and hours can be added at your pace afterwards.
Can I Save And Come Back?
Yes — your progress is kept as a private draft. (Save/resume backend behaviour is still being implemented.)
Bookings & customers
Do Customers Pay Through The Platform?
No. Appointments and product orders are paid in person.
Can Customers Reschedule Themselves?
They send a reschedule request; you approve or decline it.
What Statuses Can A Booking Have?
Pending, confirmed, completed, cancelled and no-show, with a confirm step on customer-visible changes.
Your data
Who Can See My Business?
Only people whose account belongs to it. Data is separated per business at the database level.
Do I Own My Content?
Your services, prices, team and records belong to your business.
Is There A Certification You Can Name?
We only describe what the product does. We don’t claim certifications.
What Will It Cost?
Plans aren’t finalised. Pricing will be shared before anything is charged.
Is There Commission On Bookings?
No commission model is planned.